Healthcare Platform Operators: What Are the Pitfalls?
Digital platforms in the healthcare sector—from appointment portals and telemedicine providers to laboratory and medication platforms—promise efficiency and better access to care. At the same time, platform operators operate in a particularly legally sensitive environment: In addition to general civil and data protection laws, they are subject to specific statutory requirements, professional regulations, criminal law, and competition law. For operators, this means that when designing their business model, they must be mindful of various pitfalls that can result not only in cease-and-desist letters but, in some cases, also in criminal prosecution.